Terms of service

TERMS & CONDITIONS

Last Updated: September 11, 2026

Welcome to IXYVORA. By accessing or using our website, you agree to comply with these Terms & Conditions.

Please read these terms carefully before placing an order.

1. About IXYVORA

IXYVORA is an online retail business offering products including phone cases, phone accessories, footwear, watches, and other products displayed on our website.

2. Website Usage

You agree to use this website only for lawful purposes.

You must not:

- Misuse the website
- Attempt unauthorized access
- Interfere with website functionality
- Submit false or misleading information
- Use the website for fraudulent activities
- Copy or reproduce website content without permission

3. Product Information

We make reasonable efforts to display accurate product descriptions, images, specifications, and prices.

However, actual product colours may vary slightly depending on your device display, lighting, photography, or manufacturing variations.

Product availability may change without prior notice.

4. Prices

All product prices displayed on the website are subject to change.

IXYVORA reserves the right to correct pricing, description, or listing errors.

If an order is affected by a significant pricing or listing error, we may contact the customer before processing the order.

5. Orders

Placing an order constitutes a request to purchase the selected product.

We reserve the right to accept, reject, or cancel an order where reasonably necessary, including situations involving:

- Product unavailability
- Incorrect pricing
- Incorrect product information
- Suspected fraudulent activity
- Incorrect customer information
- Other legitimate operational reasons

If a prepaid order is cancelled by IXYVORA and a refund is legally or otherwise due, it will be processed through the applicable payment method or process.

6. Customer Information

Customers are responsible for providing accurate:

- Name
- Phone number
- Email address
- Delivery address
- Pincode
- Other required order information

IXYVORA is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

7. Payments

Orders must be paid using the payment methods made available on the website.

Payment processing may be handled by third-party payment providers.

8. Shipping

Delivery timelines may vary depending on location, courier availability, weather, holidays, public events, and other circumstances.

Please refer to our Shipping Policy for detailed shipping terms.

9. Replacement & Complaints

Replacement eligibility is governed by our Refund / Replacement Policy.

Customers must follow the required complaint procedure and provide necessary evidence where requested.

For applicable products, an unboxing/opening video may be mandatory for a replacement claim.

10. Intellectual Property

All IXYVORA logos, branding, website content, graphics, photographs, text, designs, and other original materials are protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, or commercially use IXYVORA content without prior permission.

11. Third-Party Services

Our website may use third-party payment gateways, courier services, hosting providers, analytics tools, and other services.

Their services may be subject to separate terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, IXYVORA will not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, or third-party service interruptions.

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded or restricted.

13. Changes to Terms

IXYVORA may modify these Terms & Conditions from time to time.

Updated terms will be published on this page.

Continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

14. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of courts having appropriate jurisdiction over the matter, subject to applicable law.

15. Contact

For questions regarding these Terms:

IXYVORA

Email: ixyvora@gmail.com

Phone/WhatsApp: 8547162709

Website: ixyvora.store